Meeting/Event Information


2018 Spring Conference - Raising the Bar: Operational Excellence and Strategic Impact in Facility Management

April 20, 2018
8:00 AM to 4:00 PM
 Add to Calendar

Sandia Resort and Casino
30 Rainbow Road NE
Albuquerque, NM 87113

Annual International Facilities Management Association (IFMA) New Mexico 2018 Spring Conference

The NM chapter of IFMA presents another exciting Spring Conference with our signature innovative approach to FM issues. Raising the Bar: Operational Excellence and Strategic Impact in Facility Management. Top experts will show how you can become a strategic player in your organization. Whether you are tenured in your position or new to your role, this year’s conference has something for everyone. 

 “This year’s conference will have something for everyone who has interest in the built environment. Learn from top experts about current trends and developments that can impact your facility and career. Our presenters will cover key core IFMA competencies:  leadership & strategy, human factor, operations & maintenance, finance & business, & technology. " I encourage you to register today to ensure that you have the tools you need to address what matters with insight and innovation. I look forward to seeing you at this eagerly anticipated event!” IFMANM Spring Conference Chair, Peggy Baca. 

 Date: Friday, April 20, 2018
Time: 8:00 am – 3:30 pm
Where: Sandia Resort and Casino


Conference speakers:

John Freisinger, Executive Director, Innovate ABQ - Conference Keynote

Presentation Title: Management Lessons from Beneath the Beekeepers Veil

Summary: What if every action you took as a manager resulted in immediate, and sometimes painful, feedback?  John shares the painful and rewarding lessons learned in the bee yard and how they translate to the senior manager’s office.


 Randy Sanchez, GM (The Mayor), Coronado Center

Presentation Title: Maintaining Relevance in a Competitive Retail Market

Summary::Managing a 1.2 million square foot super regional shopping center with over 12 million visitors a year has its challenges with maintenance & upkeep. Learn some of the strategies and tactics that keep New Mexico’s largest retail establishment appealing to its core shoppers in this ever changing retail environment.


Katie Snapp, Owner, Better-Leadership Professional Development & Embedded Quality Professional at Sandia National Labs

 Presentation Title: Human Factors: People Who Need People …. Like Facilities People

Summary:  Humans are at the heart of what we do in facilities. But somewhere in the crafting of the big picture, their fundamental needs can get lost in more “important” strategies. It’s not that our organizations don’t care about people, it’s that how our services directly impact their productivity and engagement gets lost in the conversation to senior leadership. Let’s find some key lessons in how to better bridge that gap.


Alfred Sena, Director, University of New Mexico Physical Plant

Presentation Title: Navigating the Facilities Management Maze

SUMMARY: This will be a look into what can be treacherous for facilities operations and performance practices that affect the bottom line. What to look for related to expenses.  What should an organization look for when contracting services?  Finding revenue through services and opportunities.


  Tedd Ritter, Principal LMI360, Co-Founder of DrawAlert

Presentation Title: FM Service Management, Technology Essentials for Each Generation 

Summary: It used to be that our challenges were in developing a single strategy to deploy client facing FM Technologies in the workplace. We have evolved and learned that we need optional methods of interaction with client facing technologies based both on generational preferences as well as sophistication levels of individual users. Furthermore, with the increasing mobile workforce equipped with a wide array of devices we also need to consider the form design of the device of the moment or choice of the individual user.

The decision parameters are further complicated by the need for high adoption levels by FM Professionals and their direct teams as well as their respective Vendor/Partner Communities.

This presentation will cover current trends, challenges and discuss what are best practices today based on relevant case studies and surveys.


About IFMA: Founded in 1980, IFMA is the world's largest and most widely recognized international association for facility management professionals, supporting 24,000 members in more than 100 countries. The NM Chapter of IFMA inspires strong alliances for collaboration & education that improve the Facility Management community & those who support it. 

Additional information, along with our brochure, will be sent out soon; however, you don't have to wait for this information. Register Now and save! 

SPECIAL!! The first 20 members and the first 20 non-members to register will receive a DEEP discount and preferred conference seating. 

Member price - $129

Non Member price - $159

Don’t miss this opportunity! These tickets will be sold on a first come, first served basis.  When they’re gone, they’re gone and prices will go up!






$159.00 Non-Member/Guest Price

Future Meetings

Emergency Operations Center - Tour

September 24, 2018
9:00 AM to 11:00 AM

Emergency Operations Center
11510 Sunset Gardens SW
Albuquerque, NM 87121

Live ABQ 911 Center

Read More